Privacy Policy

Last updated: 22 August 2025

1
Privacy Overview

Axivus Pty Ltd (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2
Educational Institution Privacy

Axivus understands the unique privacy requirements of educational institutions and the importance of protecting student information. We are committed to:

  • Compliance with Australian Privacy Principles and state education privacy legislation
  • Meeting or exceeding school system vendor assessment requirements
  • Implementing privacy-by-design principles in all educational products
  • Providing transparent data handling practices for schools, parents, and students
  • Ensuring data sovereignty with Australian-hosted infrastructure

Student Privacy Protection

For our educational services:

  • Student data is only collected with appropriate school and parental consent
  • Data minimisation principles ensure we only collect necessary information
  • Student records are segregated and protected with enhanced security controls
  • No student data is used for commercial purposes or advertising
  • Parents and eligible students have rights to access and correct their information

3
Information We Collect

Personal Information

We may collect personal information that you provide directly to us, including:

  • Name and contact information
  • Company or organisation details
  • Email address and phone number
  • Payment information (tokenized via Stripe/Nuvei - no card details stored)
  • Communications and correspondence

Automatically Collected

When you visit our website, we may automatically collect:

  • IP address and location information
  • Browser type and version
  • Pages visited and time spent
  • Referring website information
  • Device information

How We Use Information

  • Provide and maintain our services
  • Process transactions and billing
  • Provide customer support
  • Improve our services
  • Comply with legal obligations

Information Sharing

We do not sell or trade your personal information. We may share data only:

  • With your explicit consent
  • With trusted service providers
  • When required by law

Your Rights

Under Australian privacy law, you have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of data
  • Lodge complaints with Privacy Commissioner

Data Security

We implement appropriate technical and organisational security measures including:

  • Encryption in transit and at rest
  • Access controls and authentication
  • Regular security monitoring
  • Australian data hosting

Payment Processing

We prioritise the security of your payment information through industry-leading practices:

  • Tokenized Transactions: Payments processed via Stripe and Nuvei with secure tokenization
  • No Card Storage: Credit card details are never stored on our systems
  • PCI Compliance: Payment processors maintain PCI DSS compliance for secure handling
  • Secure Tokens: Only payment tokens are retained for recurring transactions under our accounts

Questions About Privacy?

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Email:hello@axivus.com.au
Address:Axivus Pty Ltd, Australia